Agent & fleet

The Rentcar Mallorca 2022 SLU, Ctra. Alcudia-Artá 72, 07458 Can Picafort, represented by Frank Stein (hereinafter referred to as “RENTCAR MALLORCA”) offers the following vehicles for rent:

  • Convertible (4 – seats / 2 – seats, automatic / gearshift, folding roof / hardtop)
  • Small car (4 seats)
  • Station wagon (4 seats, some with AK)
  • Crafter (8 seats)
  • Caravelle (9 seats, mobile with a German driver’s license)

Service promise & availability

More vehicles add to our fleet almost every day. You can find all currently available vehicles in our vehicle overview.

We are available for you personally 24 hours a day, 365 days a year by phone or WhatsApp!

RENTCAR MALLORCA is available in German, English and Spanish.

In General

The vehicles shown on our website do not always represent the original vehicles of “RENTCAR MALLORCA”.

People who have not had their driver’s license for at least 2 years can be excluded from renting before the start of the journey, based on a personal assessment.

When you pick up your vehicle, you must present an identity card / passport that is valid for at least 6 months, the driver’s license and a credit card that is valid for at least 6 months, if this has not already been done when making the electronic reservation. The data received via our website will be entered in the contract.

The statutory value added tax is already included in all prices quoted.

Any form of complaint must be made by RENTCAR MALLORCA immediately in person or by telephone, but not later than 12 hours after picking up the vehicle. As soon as this 12 hour period has passed, a complaint can no longer be accepted.

By making a reservation on our website or by signing the rental agreement on site, you accept our general terms and conditions in full.

By accepting the general terms and conditions, you grant RENTCAR MALLORCA the authorization to charge your credit card stored when you signed the rental / contract with the costs incurred during your rental period that resulted from incorrect parking or fines.

For the processing of received fines, RENTCAR MALLORCA. a processing fee of EUR 30.00, which will be deducted from the credit card on file together with the amount specified in the administrative fine.

You will be met again on site by RENTCAR MALLORCA this point is pointed out separately when renting the vehicle. By making a reservation on our website or by signing the contract on site, you agree to this.

Insurance

Unless otherwise in the case of a binding reservation by RENTCAR MALLORCA communicated, the vehicles are fully insured (without self-service).

Damage to car windows, wheels (tires and rims) and mirrors are not included. On request, we offer you the option of taking out tire insurance and glass insurance for a fee, the calculation is made per day.

Or you can book our glass and tire package directly for EUR 99.00.

The full amount is due immediately when booking via our website or on site when the rental vehicle is signed.

Not included in the insurance and also not insurable are the following listed, but not limited to these claims:

  • Refueling the vehicle with the fuel not intended for the vehicle and the resulting damageDamage or loss of the car keys. (Fee EUR 250.00)
  • If a child seat is damaged or lost, RENTCAR MALLORCA charges a fee of EUR 100.00
  • Damage caused by negligence or by driving under the influence of alcohol or drugs
  • Damage to the locks (door lock / ignition lock) or the interior of the car
  • Damage to the underbody of the vehicle
  • Damage caused by improper use of the coupling
  • Damage, loss and theft of any accessory parts of the vehicle made available to the renter (e.g. antenna, jack, child seats, windscreen wipers, fuel cap, trunk cover, warning triangle, safety vests, etc.)
  • Any private property owned by the renter. The tenant must ensure that his / her property is protected at all times and also ensure that all private property of the tenant is removed from him / her when the vehicle is returned was removed again.

RENTCAR MALLORCA is under no circumstances liable for any private property of the renter that has been left in the vehicle. Therefore, please check carefully that you have removed your belongings from the rental vehicle.

In general: The tenant is liable for all negligent damage and the resulting costs.

Example: If the vehicle is damaged by refueling with the wrong fuel not intended for the vehicle, the renter is obliged to pay the costs for the necessary emptying, cleaning, the costs of repairing any possible damage, as well as the costs when refueling with the intended fuel. These can and will be withdrawn from the credit card stored at the time of rental.

Tank & kilometers

RENTCAR MALLORCA hands over all vehicles with a full tank.

The tenant has to refill the tank fully on return.
There is no contractual mileage limit.

Contact & collection

Telephone reservations or reservations via WhatsApp (both via +34 688 790903) are possible with RENTCAR MALLORCA possible for our customers around the clock, 365 days a year.

You can reach us by email at info [@] rentcar-mallorca [DOT] com (remove brackets and spaces and insert “.”)

Unless otherwise agreed, you can collect your bindingly booked vehicle in the morning from 9:00 a.m. at the office building of RENTCAR MALLORCA in Can Picafort in the Ctra. Alcudia-Artá 72, 07458 Can Picafort, Spain – Mallorca possible.

Pickup & Return

RENTCAR MALLORCA expect the rental vehicle to be picked up and returned on the date and time agreed in the rental agreement or reservation. The meeting point is the office building of RENTCAR MALLORCA at the following location:

Rentcar Mallorca 2022 SLU
Ctra. Alcudia-Artá 72
07458 Can Picafort
Balearic Islands

In the event of any delays, please inform RENTCAR MALLORCA please immediately via WhatsApp (bottom right in the corner) or call: +34 688 790 903.

Delays are charged at 10,00 EUR per hour or part thereof.

In the event of early return before the agreed end of the contract, no refund will be made!

Rental extension

If you wish to extend the rental period, please contact RENTCAR MALLORCA immediately by WhatsApp or by phone to check and confirm availability.

The desired additional rental period is determined when the vehicle is handed over to the office building of RENTCAR MALLORCA noted in the existing rental agreement and then countersigned by the tenant and the landlord.

The additional costs due to the extension must be paid by credit card (online) in advance or in cash in advance in the office building of RENTCAR MALLORCA.

Prices

Only the current prices of the various vehicles published on the website apply. The prices apply as EUR / per day. A day therefore can be less than 24 hours.

The rental price for the entire rental period is due immediately when booking via the website or after signing the contract on site and can be paid either in cash or by credit card. Online also via Sofort-Überweisung and Giro Pay.

The exact time of return is noted on your contract.

The prices for all bookable extras, such as child seats, booster seats, 2nd driver etc. are all listed under the item “Extras”, if bookable.

Cancellation

For cancellations received only 24 hours before the start of the rental, RENTCAR MALLORCA a processing fee of 100.00 EUR. If the tenant does not show up or if the cancellation is made shortly (2 hours) before the actual start of the rental at RENTCAR MALLORCA received, the tenant will be billed in full for the agreed rental amount.

If you cannot meet the pick-up time and you are late, contact RENTCAR MALLORCA please immediately via WhatsApp or phone call to inform them of this. If there is no information about a delay, RENTCAR MALLORCA entitled to bill the renter for the full price of the rental and to list the vehicle as available again.

Recognition of terms and conditions

RENTCAR MALLORCA guarantee the security and protection of your data and that it will not be shared, passed on or sold to third parties under any circumstances!

By clicking the box you recognize the General Terms and Conditions of RENTCAR MALLORCA and undertake not to leave the island with the vehicle you have rented. This also includes the removal of the rented vehicle by sea (ferry) from the island.

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